THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY

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ÇETİNKAYA Ö., EROĞLU E., KORLU R. K.

XI. European Conference onSocial and Behavioral Sciences, Roma, Italy, 1 - 04 September 2016, pp.236

• Publication Type: Conference Paper
• City: Roma
• Country: Italy
• Page Numbers: pp.236
• Bursa Uludag University Affiliated: Yes