ÇETİNKAYA, Ö. Et Al. 2016. THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY. XI. European Conference onSocial and Behavioral Sciences , (Roma, Italy), 236.

ÇETİNKAYA, Ö., EROĞLU, E., & KORLU, R. K., (2016). THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY . XI. European Conference onSocial and Behavioral Sciences (pp.236). Roma, Italy

ÇETİNKAYA, ÖZHAN, ERDAL EROĞLU, And RÜKAN KUTLU KORLU. "THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY," XI. European Conference onSocial and Behavioral Sciences, Roma, Italy, 2016

ÇETİNKAYA, ÖZHAN Et Al. "THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY." XI. European Conference onSocial and Behavioral Sciences , Roma, Italy, pp.236, 2016

ÇETİNKAYA, Ö. EROĞLU, E. And KORLU, R. K. (2016) . "THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY." XI. European Conference onSocial and Behavioral Sciences , Roma, Italy, p.236.

@conferencepaper{conferencepaper, author={ÖZHAN ÇETİNKAYA Et Al. }, title={THE QUALITY OF MUNICIPAL SERVICES AND CITIZEN SATISFACTION THE CASE OF BURSA METROPOLITIANMUNICIPALITY TURKEY}, congress name={XI. European Conference onSocial and Behavioral Sciences}, city={Roma}, country={Italy}, year={2016}, pages={236} }