The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences


ERYILMAZ M., ACAR ERDUR D., BEKTAŞ O., KARA E., AYDOĞAN E.

in: Handbook of Research on Quality Assurance and Value Management in Higher Education, Nuninger Walter, Chatelet Jean-Marie , Editor, IGI Global Publishing, pp.257-278, 2016

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2016
  • Publisher: IGI Global Publishing
  • Page Numbers: pp.257-278
  • Editors: Nuninger Walter, Chatelet Jean-Marie , Editor