BALKAN MEDICAL JOURNAL, vol.32, no.1, pp.17-22, 2015 (SCI-Expanded)
Article / Article
BALKAN MEDICAL JOURNAL
Science Citation Index Expanded (SCI-EXPANDED), Scopus, TR DİZİN (ULAKBİM)
Communication, health services administration, medical ethics, quality improvement, patient rights, EMERGENCY-DEPARTMENT
Bursa Uludag University Affiliated:
Background: In 2004, Patient Rights Units were established in all public hospitals in Turkey to allow patients to voice their complaints about services.