ALGORITHM FOR INCREASING PATIENT SATISFACTION RELATED WITH NON-TECHNICAL DIMENSION OF SERVICES IN TURKEY

ERCAN İ., ÖZKAYA G., ALPER Z., Ediz B., Bayman E. O., Kan I., ...More

EUROPEAN JOURNAL OF GENERAL MEDICINE, vol.3, no.2, pp.73-77, 2006 (ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 3 Issue: 2
  • Publication Date: 2006
  • Doi Number: 10.29333/ejgm/82381
  • Journal Name: EUROPEAN JOURNAL OF GENERAL MEDICINE
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, Academic Search Premier, CINAHL
  • Page Numbers: pp.73-77
  • Bursa Uludag University Affiliated: Yes

Abstract

Aim: In this study, a guiding algorithm aiming to increase patient satisfaction related with nontechnical dimension of services at not gain-aimed secondary health care-services in developing countries like Turkey is searched.