Electronic Complaints: An Empirical Study of Negative Reviewsfrom Amazon.com Users

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Karatepe Ç. , Kılıç A.

Advances in Language and Literary Studies , vol.12, no.5, pp.1-20, 2021 (Journal Indexed in ESCI)

  • Publication Type: Article / Article
  • Volume: 12 Issue: 5
  • Publication Date: 2021
  • Title of Journal : Advances in Language and Literary Studies
  • Page Numbers: pp.1-20