Call Center Work From Employer And Employee Perspective: Two Field Studies From Turkish Banking Sector

---

YILMAZ G., KESER A.

ISGUC The Journal of Industrial Relations and Human Resources, vol.8, no.2, pp.22-35, 2006 (Other Refereed National Journals)

• Publication Type: Article / Article
• Volume: 8 Issue: 2
• Publication Date: 2006
• Doi Number: 10.4026/1303-2860.2006.0024.x
• Title of Journal : ISGUC The Journal of Industrial Relations and Human Resources
• Page Numbers: pp.22-35