Otomatik satış makineleri için bütünleşik yönetim sistemi


Aksoy A., Göçen G.

JOURNAL OF THE FACULTY OF ENGINEERING AND ARCHITECTURE OF GAZI UNIVERSITY, vol.39, no.3, pp.1894-1906, 2024 (SCI-Expanded)

Abstract

Vending machines have become a frequently used shopping tool in many countries, as they minimize personnel, energy and facility costs, ability to provide 24/7 service and are easily accessible. In competitive marketing environment, increased costs cause difficulties for vending system managers and reduce profitability of enterprises. The aim of this study is to develop a management system for vending machines to manage warehouse inventory and plan distribution system. The warehouse inventory is classified by using different clustering algorithms, evaluating multiple criteria, and economic order quantity (EOQ) and safety stock levels (SS) are suggested. For the distribution management model, various signals such as the amount of money in vending machines, the number of products, the failure code, and healthy food data are determined. According to the signals from the vending machines, the distribution routes of the vehicles are computed using a linear programming model that provides the optimal solution and a heuristic model based on the nearest neighbor algorithm. With the use of proposed vending machine magement system unnecessary vending machine visits will be eliminated and cost savings will be achieved by reducing the travelling distance of service vehicle. Since the service vehicle will visit the vending machines which have signal information earlier, the lost sales due to vending machine failures and/or lack of product availability will also be reduced. As a result, the vending machine industry's operational efficiency and profits will increase without changing product prices, and the decision-making process's reliance on employee knowledge and experience will be reduced