Research on the Attitudes of Consumers and Workers towards Customer Misbehaviors


KURTULMUŞOĞLU F. B. , ALTINTAŞ M. H. , ÇINAR ALTINTAŞ F.

Journal of Service Science, vol.2, no.1, pp.55-80, 2010 (Refereed Journals of Other Institutions)

  • Publication Type: Article / Article
  • Volume: 2 Issue: 1
  • Publication Date: 2010
  • Title of Journal : Journal of Service Science
  • Page Numbers: pp.55-80