Security in a sea of insecurity: job security and intention to stay among service sector employees in Turkey

Zeytinoglu I. U., KESER A., YILMAZ G., Inelmen K., ÖZSOY ÖZMEN A., Uygur D.

INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, vol.23, no.13, pp.2809-2823, 2012 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 23 Issue: 13
  • Publication Date: 2012
  • Doi Number: 10.1080/09585192.2011.637067
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.2809-2823
  • Keywords: continuous contract, full-time hours, intention to stay, overtime, perceived job security, Turkish workers, HUMAN-RESOURCE MANAGEMENT, SATISFACTION, COMMITMENT, TURNOVER, IMPACT, WORK, CONSEQUENCES, PERSPECTIVES, QUALITY, NURSES
  • Bursa Uludag University Affiliated: Yes


This article examines the association between job security and intention to stay for those who are employed in Turkey. There is a high level of unemployment in the country and many workers there are concerned about their job security. Job security refers to the objective dimensions of continuous contract, working full-time hours and paid and unpaid overtime. Job security also refers to the subjective dimension of perceived job security. We surveyed 407 employees in banking and related sectors' call centres, five-star hotel front-line staff and airline cabin crews. Results show that objective dimensions of job security are not associated with intention to stay. However, perceived job security is significantly and positively associated with intention to stay. We recommend that human resource managers focus on the perceived job security aspect of employment to keep valuable employees with the company.