Measuring trust in an intra-organisational context using social network analysis
International Journal of Management and Enterprise Development, cilt.6, sa.4, ss.494-512, 2009 (Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 6 Sayı: 4
- Basım Tarihi: 2009
- Doi Numarası: 10.1504/ijmed.2009.024238
- Dergi Adı: International Journal of Management and Enterprise Development
- Derginin Tarandığı İndeksler: Scopus
- Sayfa Sayıları: ss.494-512
- Anahtar Kelimeler: Enterprise development, ONA, Organisational Network Analysis, SNA, Social Network Analysis, Trust
- Bursa Uludağ Üniversitesi Adresli: Evet
Özet
In this article, the importance of trust and its consequences for management and organisation literature is analysed from the intra-organisational perspective. Social Network Analysis, which is referred to as Organisational Network Analysis when it is applied to business, was used to analyse trust in an organisation. A simple questionnaire was applied to employees of a medium size enterprise. This article aims to find which employees trust whom in a personal perspective. The findings imply that trust can create effective cooperation within enterprises that are directly associated with the performance, growth and survival of Small and Medium size Enterprises. © 2009 Inderscience Enterprises Ltd.