A qualitative research on awareness levels of hotel managers in Bursa and Ankara regions about Balanced Scorecard and the perspective of learning and growth
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Eryılmaz M.
Uludağ Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, vol.29, no.2, pp.85-110, 2010 (Peer-Reviewed Journal)