Within the fact that there are members of different generations in organizations
nowadays, intergenerational learning in organizations has become more and more
important. Some managers are observed to confuse about how to lead intergenerational
learning environments in their organizations which makes important to conduct a
research on this problem. Thus, this study was conducted and it aimed to understand the
intergenerational learning process and how to lead it in a production facility in Turkey.
The study group includes 61 people who are employees, team leaders, department
directors, field directors and instructors. The study was carried out in the
phenomenological research design. The data were gathered through interviews and
analysed with content analysis. The results brought out six main themes, which are which
are creating zone, acting according to generational differences, increasing motivation,
supporting personal development, recording and managing “know-how”, and creating
intergenerational respect and understanding.