Thesis Type: Postgraduate
Institution Of The Thesis: Uludağ Üniversitesi, Turkey
Approval Date: 2015
Thesis Language: Turkish
Student: CEM KAYGULUOĞLU
Supervisor: AZİZE GÜL EMELAbstract:
Quality Function Deployment (QFD) is a quality technique that requires interdisciplinary team work that aims to design new and developed products so that it provides focusing on the customer needs. Axiomatic Design (AD) is a structured and rational design method created to improve design activities. This study intends to improve the efficiency of QFD by adopting AD principles which will used to decrease the correlation effects and see the existing ones on results. Additionaly we use fuzzy logic to convert qualitative information into quantitative parameters and Fuzzy Analytic Hierarchy Process (FAHP) methodology to define the relative weight of Customer Requirements. This hybrid approach is applied on tool maker company to define the priority of customer needs refined from the correlation effects.