Quality function deployment effectuality by using axiomatic design and a case study for tool making

Thesis Type: Postgraduate

Institution Of The Thesis: Uludağ Üniversitesi, Turkey

Approval Date: 2015

Thesis Language: Turkish


Supervisor: AZİZE GÜL EMEL


Quality Function Deployment (QFD) is a quality technique that requires interdisciplinary team work that aims to design new and developed products so that it provides focusing on the customer needs. Axiomatic Design (AD) is a structured and rational design method created to improve design activities. This study intends to improve the efficiency of QFD by adopting AD principles which will used to decrease the correlation effects and see the existing ones on results. Additionaly we use fuzzy logic to convert qualitative information into quantitative parameters and Fuzzy Analytic Hierarchy Process (FAHP) methodology to define the relative weight of Customer Requirements. This hybrid approach is applied on tool maker company to define the priority of customer needs refined from the correlation effects.