Eryılmaz, M. Et Al. The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences. 2016. In Handbook of Research on Quality Assurance and Value Management in Higher Education , IGI Global Publishing, Pennsylvania, 257-278.

Eryılmaz, M., Acar Erdur, D., Bektaş, O., Kara, E., & Aydoğan, E., (2016). The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences. Handbook of Research on Quality Assurance and Value Management in Higher Education (pp.257-278), Pennsylvania: IGI Global Publishing.

Eryılmaz, MEHMET Et Al. "The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences." In Handbook of Research on Quality Assurance and Value Management in Higher Education , 257-278. Pennsylvania: IGI Global Publishing, 2016

Eryılmaz, MEHMET Et Al. "The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences." Handbook of Research on Quality Assurance and Value Management in Higher Education , IGI Global Publishing, 2016, pp.257-278.

Eryılmaz, M. Et Al. (2016) "The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences", Handbook of Research on Quality Assurance and Value Management in Higher Education . Pennsylvania: IGI Global Publishing.

@bookchapter{bookchapter, author ={MEHMET ERYILMAZ Et Al. }, chaptertitle={The Case of ISO 9000 Quality Management System Certification in a Faculty of a Turkish Public University: Triggers, Processes, and Consequences}, booktitle={ Handbook of Research on Quality Assurance and Value Management in Higher Education}, publisher={IGI Global Publishing}, city={Pennsylvania},year={2016} }