Emel, G. G. And TAŞKIN, Ç. 2007. A Two-Stage Approach for Improving Service Management in Retail Banking. Annual International Conference of the German-Operations-Research-Society , (Saarbrücken, Germany), 257-262.

Emel, G. G., & TAŞKIN, Ç., (2007). A Two-Stage Approach for Improving Service Management in Retail Banking . Annual International Conference of the German-Operations-Research-Society (pp.257-262). Saarbrücken, Germany

Emel, Guel, And ÇAĞATAN TAŞKIN. "A Two-Stage Approach for Improving Service Management in Retail Banking," Annual International Conference of the German-Operations-Research-Society, Saarbrücken, Germany, 2007

Emel, Guel G. And TAŞKIN, ÇAĞATAN. "A Two-Stage Approach for Improving Service Management in Retail Banking." Annual International Conference of the German-Operations-Research-Society , Saarbrücken, Germany, pp.257-262, 2007

Emel, G. G. And TAŞKIN, Ç. (2007) . "A Two-Stage Approach for Improving Service Management in Retail Banking." Annual International Conference of the German-Operations-Research-Society , Saarbrücken, Germany, pp.257-262.

@conferencepaper{conferencepaper, author={Guel Goekay Emel And author={ÇAĞATAN TAŞKIN}, title={A Two-Stage Approach for Improving Service Management in Retail Banking}, congress name={Annual International Conference of the German-Operations-Research-Society}, city={Saarbrücken}, country={Germany}, year={2007}, pages={257-262} }